Possible Results - Visa Check

vSure operates in Australia and New Zealand. For cyber security reasons we block international traffic. If you or your developers are overseas they may receive an error from CloudFlare along the lines of

"Sorry, you have been blocked. You are unable to access vsure.com.au..."

We can allow static IPs to be white-listed within CloudFlare to resolve this issue. Please log a support ticket (above) with your IP. A quick fire way to know your IP is https://www.whatismyip.com/

Note we will only white-list static IP addresses or address ranges. If you or your developer use variable IPs please consider a development environment with a static IP or a VPN.

Invalid Customer Authority Code

{
    "message": "Invalid arguments",
    "class": "bad-request",
    "errors": [
        {
            "source": "customer_authority_id",
            "detail": "Invalid Customer Authority ID",
            "code": 400
        }
    ]
}

Result Codes

The result array has the following possible Codes:

Australia

• SUCCESS - the visa check was able to be successfully completed
• VEVO_LOGIN_ERROR - The Immi Account username and password details provided in the Customer Authority were rejected by Home Affairs.
• VEVO_PERSON_NOT_FOUND - No passport/travel document with the exact combination of Country, Identifier and Date Of Birth provided can be found in the Home Affairs database.
• VEVO_NO_VISA - VEVO can identify the person and travel document details provided, but there is no visa information available. Either this person's visa has expired or they may have a newer passport / travel document.
• VEVO_UNAVAILABLE - The Australia Department Of Home Affairs servers are currently offline and your check could not be completed at this time. Please try again later. You will not be charged for this failed check.
• VEVO_ACCOUNT_NO_ACCESS - VEVO account does not have access to the visa check type you have requested.

New Zealand

• SUCCESS - the visa check was able to be successfully completed
• REALME_LOGIN_ERROR - Error with Client Authority - RealMe credentials failing OR your RealMe Credentials do not have permission for that check type (VisaView or Visa Verfication Service).
• VISA_VIEW_ERROR - Visa verification failed. No visa found with the exact details provided
• VISA_UNAVAILABLE - Visa verification appears to have been successful but no visa details have been returned.